SATISFACTION
YOU DESERVE A PARTNER YOU CAN TRUST, AND TRANSPARENCY IS ESSENTIAL TO OUR CUSTOMERS’ SATISFACTION.
An easy, seamless process from a partner you can trust
From Fortune 500 companies with national asset retirement demands, to small businesses with essential security needs, Cascade provides services to businesses, institutions, and government agencies with a high demand for secure data destruction, environmentally responsible disposal and competitive recovery values generated from reusable assets.
To ensure our services are exceeding our customer expectations, Cascade surveys its customers on a regular basis to learn more about their IT Asset Disposition needs and collect feedback based on the service they received. Cascade regularly measures customer satisfaction, maintaining a 99%+ positive feedback rating.
IN AN INDUSTRY WHERE
TRUST AND REPUTATION ARE INVALUABLE ASSETS,
HERE’S WHAT OUR CUSTOMERS HAVE TO SAY:
I would never use any other ITAD Vendor except Cascade. I often have several companies reach out to me for providing this same service, but I know and trust Cascade so I don’t plan on changing vendors as long as I am the IT Asset Manager at CDW.
After years of experience utilizing Cascade in a former life, we established a new relationship with our business. The account team has been valuable in understanding options and delivering quickly. Including, sharing their continual efforts to improve Green-ethical recycling and be cost effective. Cascade’s services have vastly simplified the e-cycling process and helped remove manual resource time from the equation. We have high confidence in their practice and are looking forward to an ongoing relationship with Cascade, maturing our processes and value in the services they offer.
The Cascade team was very easy to work with from the project manager to the onsite team. They listened to our needs and provided a simple solution.
Cascade continues to provide us outstanding service and asset management throughout the IT asset life cycle.
I had the unfortunate time of helping to shutter a local pharma business in Middleton. Cascade however made the asset disposal process a complete no-pain process. I love you guys so much along with your recycling policies I made a point to use you within my first month at my new job.